Privacy Policy

You are visiting a website owned and operated by Relip. Relip and its subsidiaries (collectively, "Relip", "us", "we", or "our") are committed to maintaining your confidence and trust as it relates to the privacy and usage of your information. This policy explains how we collect, protect, share, and use your information as part of our technology platforms, products, and services.

Information We Collect

We collect identifying information such as your name, address, telephone number, email address, and Social Security Number. We may also collect financial information such as your credit history, credit scores, transaction history, and details about credit products, rates, and payments in connection with applications for products or services from our financial company partners.

When you provide your mobile phone number and consent to receive SMS messages, we collect and store your mobile phone number, carrier information, and SMS communication preferences. We also maintain records of SMS messages sent to and received from you, including message content, delivery status, and timestamps.

How We Collect Information

We collect information directly from you when you provide it through forms, over the phone, via SMS, or through other interactions with our services. We may also receive information from third parties such as credit bureaus, lead generators, and marketing partners, as well as through cookies and similar tracking technologies that help us understand how you use our Sites.

SMS Text Messaging Services

By providing your mobile phone number and agreeing to receive SMS messages from Relip, you consent to receive text messages regarding your real estate financing application and related services, including application status updates, document requests, appointment confirmations, important notifications, and—if separately consented to—marketing messages.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying "STOP" to any message from Relip or by contacting us at jordan@relip.co. For help, reply "HELP" to any message or contact us at that same email address.

How We Use Information

We use the information we collect to deliver the products and services you request; send SMS notifications and updates; improve our Sites and services; personalize your experience; communicate with you about products or services that may be of interest; manage our business; and comply with legal and regulatory requirements.

How We Share Information

We may share information with Relip affiliates; network partners such as lenders and other third parties involved in providing the products and services you request; SMS service providers who help deliver text messages; financial companies and other business partners; and service providers who perform services on our behalf. We may also share information as required by law, in connection with investigations, or as part of a corporate transaction. We may share aggregated or anonymized information in our discretion where permitted by law.

Cookies and Online Tracking

We may use cookies, web beacons, pixels, and similar technologies to collect information about your online activities over time and across third-party websites or online services. You can control cookies through your browser settings, though some features of our Sites may not function properly without them.

Marketing and Communications

You may adjust your communications preferences through your Relip profile or by using unsubscribe links in emails we send. If you have consented to receive marketing SMS messages, you can opt out at any time as described above.

Data Security

We maintain physical, electronic, and procedural measures designed to safeguard your information from unauthorized access and disclosure, including security measures specifically for SMS communications and mobile number protection. No system can be completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from individuals under 18. If we learn we have collected such information without parental consent, we will delete it.

Changes to This Policy

Relip may update this privacy policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect the information we collect.

Contact Us

If you have any questions about this privacy policy, our practices, or our SMS messaging services, please contact us at jordan@relip.co.